Reachable. Connected. Reliable.
Telephony must work reliably in everyday business. büKOM Systemhaus GmbH plans, installs and supports Mitel phone systems for companies in Ladenburg, Mannheim, Heidelberg and Rhine-Neckar: with clean integration into networks, workplaces, locations and existing business processes.
As an IT service provider in Ladenburg, büKOM Systemhaus GmbH supports companies in Mannheim, Heidelberg and the Rhine-Neckar region with planning, setup and support of modern telephony and telecom solutions.
A good phone system connects customers, employees, locations and processes. We ensure that call groups, forwarding, endpoints and responsibilities work clearly and reliably.
Phone systems today are closely connected with networks, internet, workplaces, security and support. That is why we always view Mitel solutions in the context of your overall infrastructure.
büKOM Systemhaus GmbH ensures your communication solution remains technically stable, easy to use and supportable in the long term — from initial analysis to ongoing operation.
A phone system is more than a device in the server room. It must ensure availability, simplify workflows and remain easy for employees to understand. We take care of planning, configuration, integration and ongoing support.
We review requirements, users, locations, call groups, work models and existing infrastructure.
We install and configure Mitel phone systems according to users, groups, numbers and workflows.
We structure forwarding, groups, schedules and responsibilities for better availability.
We consider network, site connections, endpoints and technical requirements.
We support changes, new users, migrations, issues and ongoing operation.
We help quickly with incidents, questions, adjustments and optimization of your telephony solution.
We do not treat telephony separately from your IT. Networking, workplaces, locations, support and security must fit together. This creates communication solutions that are technically stable and easy for employees to use.
We start with your current communication structure and then plan a telephony solution that fits employees, locations and workflows.
We review users, numbers, availability, locations, devices and technical requirements.
We plan call groups, forwarding, endpoints, permissions and sensible communication workflows.
We configure the phone system, test functions and support the rollout.
We support incidents, changes, new employees and ongoing optimization.
Let us review how your current phone system is set up and how a modern Mitel solution can improve your communication.
The question usually comes up when there is a reason: a move, a need for working from home, an upcoming change of line or hardware that is no longer supported. The following criteria help with the assessment — a reliable answer only comes from looking at the specific system.
Makes sense if the system covers the actual requirements, can continue to be maintained and no expansion is planned. A working system does not have to be replaced just because it is older.
Makes sense if the foundation is sound but functions are missing — for example connecting mobile workstations or an up-to-date SIP connection. The existing system stays, and the gaps are closed.
Makes sense if maintenance or spare parts are no longer assured, the system does not fit the future way of working or adjustments would cost more than a new setup.
How many extensions and locations are there, how is availability organised today, how are mobile workstations integrated and can the network deliver the required voice quality?
VoIP phone systems transmit calls over the internet instead of conventional telephone lines. This allows more flexibility, for example for working from home or multiple locations.
We check whether an existing system should continue to be used, expanded or replaced by a modern solution, depending on its condition and the requirements.
Mitel systems are among the established solutions for business telephony and can be flexibly adapted to different company sizes and requirements.
Yes. From setup and expansions to troubleshooting, we support phone systems throughout their entire life cycle.